Refund Policy: Return/replacement of merchandise is accepted for items damaged during shipping only. Due to hygienic reasons Razors, brushes, and soaps are not accepted for return.
If any razors, brushes, stands, or bowls have wear to the finish, break or the hardware comes loose they may be returned to CBW for repair or replacement only. For any replacement/repair inquires please use the contact form below and a member of our staff will get back to you promptly.
Bentwood rings may not be returned unless it is for resizing or to request refinishing in accordance with the CBW lifetime refinishing plan. If bentwood rings are damaged under
normal wear conditions, return it, along with an additional prepaid return mailing envelope and CBW will fix it and return it, promptly. Prior to mailing, notify us via our contact form below so we will look for your package.
Access to and Control of Information: You may opt out of future contacts from CBW at any time. You may also request any data we have about you, change, or correct data or express any concern you have about the use of your data by contacting us via the Contact Form in our about section on the website, www.creationsbywill.com.
Terms of service:
All information and content presented on the website www.creationsbywill.com, unless noted or licensed by partners, is the exclusive property of Creations by Will. No part of the material may be
copied, used, or reproduced in any form without the prior stated permission of CBW.